Privacy Policy

What Information We Collect

Information You Provide

• Contact Details: Name, phone number, email address, mailing address
• Service Information: Vehicle details, service preferences, appointment scheduling
• Payment Information: Billing address, credit/debit card details for transactions
• Communication: Messages, feedback, and support requests

Information We Collect Automatically

• Website Usage: IP address, browser type, pages visited, time spent on site
• Device Information: Operating system, device characteristics, location data
• Analytics: We use Google Analytics to understand how visitors use our website

How We Use Your Information

• Provide and improve our automotive services
• Schedule appointments and communicate about services
• Process payments and send receipts
• Send important updates about our services
• Respond to your questions and support requests
• Comply with legal requirements

Information Sharing

We do not sell your personal information. We may share information only in these limited situations:

• Service Providers: Trusted partners who help us operate our business (payment processors, appointment systems)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• Affiliates: With our related companies under the same privacy standards

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no system is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Keep our website secure and functioning properly
• Analyze website traffic through Google Analytics
• Improve your user experience

You can control cookies through your browser settings.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correct: Update inaccurate information
• Delete: Request deletion of your information
• Withdraw Consent: Stop us from processing your information
• Non-Discrimination: Exercise rights without penalty

Children's Privacy

We do not knowingly collect information from children under 18. If you're under 18, please have a parent or guardian use our services on your behalf.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal requirements. When no longer needed, we securely delete or anonymize your data.

Updates to This Policy

We may update this privacy policy occasionally. We'll notify you of significant changes and always post the latest version with the updated date.

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